AI Agents Are the Catalyst for a Limitless Workforce
Businesses are hungry to discover the best way to use AI to transform employee efficiency.
Agentforce’s autonomous agents will propel organizations into a new era of productivity at work.
Slack’s Workforce
Lab surveyed

We’re in the middle of a tectonic shift in the way people do their jobs.
Today, teams face more work than they have the resources to support.
Now more than ever, organizations need an agentic work operating system that connects
their people, information, and tools with a digital labor force of autonomous AI agents.
While many organizations are turning to AI for help, they have no tolerance for inadequate solutions and generic responses. General-purpose chatbots and copilots struggle to provide accurate, personalized responses to complex requests and, crucially, they can’t act on their own.
Slack, by Salesforce, was made for this moment. As a work operating system that’s a worldwide leader in team collaboration, Slack is in a unique position to repair the broken work environment and reimagine the human work experience to enable the emerging, limitless digital labor force.
This opportunity only gets better with Agentforce, the digital labor platform that makes it easy to build and customize agents that can support customers and employees 24/7. It becomes even more powerful inside Slack, where employee-facing agents can support teams by acting autonomously with permissioned access to contextual data, enterprise apps, and workflow automations.
The future of work will involve humans collaborating alongside a digital labor force. This is the world Slack and Salesforce are ushering in. Read on to learn about the challenges facing workers around the world and how we can solve them together. Welcome to the agentic era!