AI agents are the catalyst for a limitless workforce
Businesses are hungry to discover the best way to use AI to transform employee efficiency. Agentforce's autonomous agents will propel organisations into a new era of productivity at work.
Slack's Workforce Lab surveyed
We're in the middle of a tectonic shift in the way that people do their jobs.
Today, teams face more work than they have the resources to support. Now more than ever, organisations need an agentic work operating system that connects their people, information and tools with a digital labour force of autonomous AI agents.
While many organisations are turning to AI for help, they have no tolerance for inadequate solutions and generic responses. General-purpose chatbots and copilots struggle to provide accurate, personalised responses to complex requests and, crucially, they can't act on their own. Slack, by Salesforce, was made for this moment. As a work operating system that's a worldwide leader in team collaboration, Slack is uniquely positioned to repair the broken work environment and reimagine the human work experience to enable the emerging, limitless digital labour force. This opportunity only gets better with Agentforce, the digital labour platform that makes it easy to build and customise agents that can support customers and employees 24/7. It becomes even more powerful inside Slack, where employee-facing agents can support teams by acting autonomously with permissioned access to contextual data, enterprise apps and workflow automations. The future of work will involve humans collaborating alongside a digital labour force. This is the world that Slack and Salesforce are ushering in. Read on to learn about the challenges facing workers around the world and how we can solve them together. Welcome to the agentic era!